Ukpharmacy2u understands the importance of health and is completely aware of how a little decline in health can alter the essence of life. Our objective is to offer the best medicines in a timely manner to the people along with taking care of their pockets. As the best online pharmacy in UK, we ensure to provide medicines that are of high standards and meet quality beyond expectations. Medicines are designed for the purpose. We expect our customers to read profoundly about the information and pricing, they should be properly checked at the time of purchase.
If any goods you have purchased from Ukpharmacy2u do not comply with pre-contract information, have damages, or any faults when you receive them or if for any reason you receive incorrect products, you can contact us by writing in detail and inform us about the damage, faults, or error you encounter and can go with the replacement or refund.
The purpose behind our perpetual efforts is to simplify the lives of people living in pain. We want our customers and all people living in some sort of sufferings to get rid of pain and live a healthy and quality life. Our expert staff and health maestros work day and night to produce guaranteed health results and meticulously pay attention to details and quality in order to cater to the health needs of the people. If for any reason, you do not find the product up to the mark or are not satisfied, you can raise a request for a refund provided the reasons should be genuine.
How To Be Eligible For A Refund?
Ukpharmacy2u works to provide you unparalleled comfort and convenience through amazing online shopping experience. The refund process is as follows:
- If any case, if the delivery time exceeds more than 15-20 days, you are entitled to get your refund
- You are eligible to get your complete refund amount if ordered items come with an expiry date.
- If the correct order is not delivered to you or the items you received are not the same as what you ordered, you can call customer care or directly raise the request to return the item.
- If you found the ordered items defective, broken, unsealed, damaged, etc., you have the right to ask for a partial refund and the refund amount depends on the number of tablets used from that ordered packet.
Note:- Shipping charges of both sides will be deducted from the refund amount that will be issued to you along with the cost of processing fees, and medicines used.
The approval of the return requested depends on the conditions and factors of the order. If your mode of payment is through debit/credit card/net banking, it will take about 10 to 15 days for the amount to be credited to your account. The amount will directly be credited to your registered bank account within 10 to 15 working days.
It is a privilege to be at your service and resolve your queries as efficiently as we can. Our aim is to reduce the dilemma of online shopping and provide customers with the best possible online shopping experience. By solving your queries and issues of refund without any hassle, we retain your trust and comfort, assuring you the support of the robust brand. You can rely on us for our smooth process of refund in case of cash on delivery and expect to see the amount in your bank account within days.
How To Request A Refund?
To get your refund process done, you need to submit some details through emails with the description of order details and go to the link below ‘Returns’. The detail must entail genuine reasons for the requested refund amount such as order number, name, billing details, or the reason to return the order. Ukpharmacy2u feels delighted to work for the satisfaction and contentment of the customers and does everything possible to make their shopping experience worth remembering. If you come across any queries and concerns pertaining to refund requests and want to know further details, you can directly contact us through call.